Operations Administrator | Corporate Uniforms | $60K + Super | Heidelberg, Melbourne

A rare job to join a business that has strong retention. Fifty years in business. A team where most people have been around for a decade. And a culture that's genuinely great.

Rodney Mark supplies corporate uniforms to security firms, councils, public transport, and healthcare providers across Australia. The business is looking to grow and they need one reliable person to step in and own the day-to-day operations.

The real selling point? The team. Small, tight-knit, informal. People pitch in for each other, stay for years, and actually enjoy the work. They need someone who fits that.

Why This Role?

• $60,000 base + superannuation

• 50-year-old business with real growth ambitions

• Small, supportive team — people stay here for a reason

• Real variety across customer service, purchasing, order processing, invoicing, and general admin

What You'll Actually Do

• Handle inbound customer queries across phone and email — you're often the first point of contact, so clear and friendly communication matters

• Process orders — translate incoming orders into job cards, separate garments by supplier, and create and place purchase orders through online platforms. Accuracy and turnaround are everything here.

• Process invoices accurately — raise invoices, and ensure everything is correct before it goes out the door

• Manage purchasing administration — supplier communications, order tracking, delivery follow-ups, and keeping the purchasing cycle running without gaps

• Handle day-to-day admin — MYOB for order and invoice management, Excel and Outlook for reporting and communication, and general operational support to keep the business ticking

• Pitch in across the team wherever needed

Who This Suits

You don't need a background in uniforms. What matters is initiative, clear communication, and being the kind of person a small team can rely on.

• Takes ownership and can take initiative

• Genuine team player — pitches in because that's how they're wired

• Communicates well

• Comfortable learning new systems (MYOB experience helps, not essential)

• Values stability and a good team

• Predictable hours and good work life balance

Why This Role Is Worth Your Attention

You don't see roles like this come up often — because people don't leave. Rodney Mark has built something most businesses talk about but few actually deliver: a team that genuinely enjoys working together, an owner who backs them, and work that's steady without being stale.

If you've had enough of revolving door workplaces and want somewhere you can settle in, be trusted, and actually look forward to Monday — this is worth a conversation.

Apply now or reach out to the Pointer team for the full picture.

This role is to be filled by Pointer, it is not for Pointer. The successful candidate will also receive 12 months of ongoing training and support, including advanced training programs and access to communities for professional growth - All of which is provided by Pointer in addition to internal programs.